To illustrate what sort of person Juliana is, I'll tell my tale.
I had signed up for a CHL renewal class to be taught at Ft. Hood. But the post had been slow in finalizing the arrangements for use of facilities there, so that class had to be cancelled. Seeing that I was close to renewal time, Julianna taught a special class, in the Cedar Park facility, just for me. She met me at the range in Florence, and then I followed her to Cedar Park. Her presentation was very well delivered, even though I kept interrupting, more than I might have had it been a full class of folks. :)